FAQS

 

Q1: What style does your brand focus on?
→ Rickyis Clown is a street trend, referred to as RIC.

Q2: Washing instructions
→ It is recommended to use mild detergent when washing/avoid using detergents containing fluorescent ingredients/use a laundry bag/please wash on the reverse side with similar colored items/do not turn over to dry/only iron on the reverse side/do not iron decorations/do not iron prints/do not iron labels/do not tumble dry/do not dry clean

Q3: Are the sizes complete? Can petite/slightly fat people wear it?
→ Rickyis Clown provides S-2XL full size, and there is a trial report for reference on the details page.

Q4: The clothes have an odor when received
→ Some products may have different degrees of odor due to factors such as sealed packaging and transportation conditions. It is recommended that you hang the product in a ventilated place to dry it for a while, and the odor will dissipate.

Q5: When will my order be shipped?
Once you place an order on Rickyis Clown, we will act immediately. Our team will arrange the shipment within 8 hours to ensure that every Rickyis Clown product full of unique charm can be delivered to you as soon as possible.

Q6: What is the return policy?
→ All Rickyis Clown products sold, including all kinds of clothing products, have a unified policy of not accepting returns. Whether it is T-shirts, jackets, pants or other types of clothing, no return service is provided after the transaction is completed.

Q7: How to get discounts?
→ Follow the store for the first order to enjoy discounts.

Q8: Can I try it offline?
→ Currently Southeast Asia is an online store, and Rickyis Clown’s official physical store is in Changsha Guojin Street Store in China

Q9: How fast is the customer service response?
→ Reply within seconds on weekdays, within 2 hours on weekends, and you can contact us for urgent questions.

Q10: How is the shipping fee calculated?
→ Rickyis Clown will automatically calculate it for you. Free shipping for orders over $99 (Malaysia/Singapore), no free shipping in Indonesia.