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When will my order be shipped?
Once you place an order at rickyis clown, we spring into action right away. Our team will arrange shipment within 8 hours, ensuring that every rickyis clown item, full of unique charm, reaches you at the earliest.
How is the shipping fee calculated?
How long will the buyer receive the order?
We always go all out to ensure that orders are shipped quickly. Although we can't provide an absolute guarantee, the vast majority of orders will be delivered within the specified time.
(Kind reminder: If you choose the expedited shipping service, we will adopt the corresponding delivery method. However, before shipping, it still takes 1 to 2 working days for the preparation and packaging of the goods.)
| Country Delivery Duration | Working Days |
| Indonesia | About 15 working days |
| Singapore | About 10 working days |
| Malaysia | About 10 working days |
The shipping fee policy of rickyis clown takes both the quantity of items and the delivery destination into account. Add your favorite products to the cart, proceed to checkout, and enter your email address and delivery address. The system will automatically estimate the shipping fee.
If your delivery address is in Malaysia or Singapore, rickyis clown offers free shipping when your order reaches $99. For deliveries to Indonesia, due to various factors like cross - border logistics costs, free shipping is currently unavailable. The specific shipping fee amount will be calculated by the system based on actual circumstances.
Important Notice:
Logistics Partners: We cooperate with multiple local and international logistics providers, including but not limited to SingPost in Singapore, Pos Malaysia in Malaysia, and JNE in Indonesia, etc. These partners can ensure the reliability and timeliness of the delivery service.
Logistics Partners: We cooperate with multiple local and international logistics providers, including but not limited to SingPost in Singapore, Pos Malaysia in Malaysia, and JNE in Indonesia, etc. These partners can ensure the reliability and timeliness of the delivery service.
Impact of Special Periods: During the peak shopping seasons, such as the Great Singapore Sale in Singapore, the Hariraya promotion season in Malaysia, and the shopping season after Ramadan in Indonesia, due to the surge in the number of orders and the increased delivery pressure on logistics providers, the delivery time may be extended by 3 to 5 working days.
Address-related Issues:
If you apply to change the shipping address after placing an order, you will be responsible for any package delays or losses caused by the address change, as well as the related liabilities and losses.
If the package cannot be delivered or is lost due to incorrect shipping address information you filled in, including wrong house numbers, wrong postal codes, etc., you will be responsible for the resulting order losses. Please carefully check the shipping address and related information after completing the payment to ensure accuracy.
If you apply to change the shipping address after placing an order, you will be responsible for any package delays or losses caused by the address change, as well as the related liabilities and losses.
If the package cannot be delivered or is lost due to incorrect shipping address information you filled in, including wrong house numbers, wrong postal codes, etc., you will be responsible for the resulting order losses. Please carefully check the shipping address and related information after completing the payment to ensure accuracy.
Can orders be shipped to multiple addresses?
We do not accept shipping to addresses on a single order. If you would like multiple items shipped to multiple addresses, please place separate orders.
Do you offer military shipping to PO or APO/FPO box addresses?
We support shipping to PO boxes, but not to military APO/FPO addresses.
Can orders be shipped to other countries?
Please email us if you would like to ship to other countries.
CONTACT
Rickyisclown
Email:rickyisclown@rickyisclown.com
Address: RM D08, 8th Floor, Kai Tak Building, 99 King Fuk Street, San Po Kong, Kowloon, Hong Kong Special Administrative Region